Privacy Policy

1. Overview

Touch2Finish LLC (“Touch2Finish,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through this website, including information submitted when requesting a cash-offer review or contacting us about real estate services.

2. Information We Collect

We may collect information you choose to provide, including your name, email address, phone number, property address, property condition, preferred timeline, messages, and any other details you submit through our forms.

We may also collect technical information such as IP address, browser or device information, user agent, referring page, page URL, date and time of submission, consent checkbox selections, and the exact consent language shown at the time of submission.

3. How We Use Information

We use information to respond to inquiries, review property information, communicate with you about your request, schedule appointments, evaluate possible cash-offer options, maintain business records, prevent spam or abuse, and comply with legal, carrier, and messaging-program requirements.

4. Text Messaging Consent Records

If you choose to opt in to SMS/text messages, we may store your consent selection, the exact consent language presented, timestamps, IP address, user agent, and related submission details to maintain an audit trail of your permission.

5. Sharing of Information

We do not sell your personal information. We may share information with service providers that help us operate our website, process form submissions, communicate with you, host data, provide customer relationship management, provide messaging services, prevent spam, or comply with legal obligations.

We do not share your data with third parties for marketing purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

6. Messaging Service Providers

We may use third-party communication service providers, including Aloware or similar providers, to manage text messages, opt-outs, appointment follow-up, contact records, and related communication workflows. These providers are used to deliver services on our behalf.

7. Cookies, Analytics, and Spam Protection

This website may use cookies, analytics tools, or similar technologies to understand site performance, measure traffic, improve the user experience, and reduce spam. You can adjust your browser settings to limit or block cookies.

This site may use Cloudflare Turnstile to help protect forms from spam and abuse. Turnstile may process limited technical signals such as IP address, user-agent, sitekey, origin, and related browser or request information for bot detection and security purposes. Cloudflare’s Turnstile Privacy Addendum provides more information.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain records, resolve disputes, comply with legal obligations, and document communication consent.

10. Your Choices

You may request that we update or delete certain information by contacting us. You may opt out of SMS messages by replying STOP to any text message. You may request help by replying HELP. You may also contact us directly at 513-371-4288.

11. Children’s Privacy

This website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

13. Contact Us

For privacy questions, contact Touch2Finish LLC at 513-371-4288, info@touch2finish.com, or 250 E 5th St, 15th floor, Cincinnati, OH 45202.